Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

Introduction to the Practice of Case Management in Social Services


  • It gave a clearer picture, as well as a frame work to guide me how to manage my cases.

    Hsu Zhong Wei - Youth Worker & Counsellor, Social Work Organization
  • Improved my knowledge on case management.

    Teh Jia Yu - Case Manager, Eldercare Centre

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In the recent years, there have been an increasing number of courses that specialises in preparing and training individuals to be professional and para-professional people helpers, especially in the area of counselling. However, case management has been a missing component in a number of these courses.

The benefits of case management could be applied to various settings, for example social service agencies, community organisations, educational institutions, religious organisations. As such, the skills of case management can serve to promote the multi-prong approach to people helping.


This course will help participants:

  • Apply knowledge learnt to various settings

  • To promote the multi-prong approach to people helping


  • Definition and Importance of Case Management 

  • Process of Case Management

  • Roles of Case Manager

  • Risk Taking in Case Management

  • Networking across organisations and programs

  • Triangulation in Case Management


Beginning (less than 3 years experience) social workers, counsellors, school counsellors, teacher counsellors, administrators in social work agencies, counsellors in training, religious leaders.


Participants who meet 80% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.


Fees S$

Course Fee (Nett)



Subsidies/ Funding S$

Company-Sponsored Applicant:

VCF pre-approved funding at 45% per pax for Singaporeans/PR Social Service Organisation Staff (Ref No. PAS00002451, End date of approval: 27 Jul 2022)

Up to $270 subsidy



Dave Goh

6593 5284

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Course Schedule

Duration 14 hrs
Dates 11 & 12 Oct 2022
Timing 9.30am - 5.30pm
Trainer(s) Ms Yip Ching Ting
Venue(s) To be advised