Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

Certificate in Practical Counselling (Basic)


  • The materials and trainer were good. The trainer was very engaging throughout the course.

    Ramya Mukund, 207th Intake
  • Despite being entirely on Zoom, we were able to have lots of discussion and hands-on activities. I also appreciated that my classmates were very open and willing to share.

    Anonymous, 207th Intake
  • Ms Anne Chua is so warm and open. She takes the time to consider each question, and her genuine reactions to each case study in the role play allowed me to see that a counsellor's emotions are important. She also gave constructive feedback to each of us which helped to highlight things we may not have been aware of.

    Anonymous, 207th Intake
  • Ms Abby Chew is amazing and delivered the course very well. She work within time constraint to evaluate every role play. Excellent trainer - calm, poise, caring and very experienced.

    Evangeline - 159th intake
  • Mrs Chan Swee Fen was very jovial and spirited and livened the class discussions well. She shared many experiences which were very useful in understanding how and what to do in certain situations. Great job!

    Lina Lim - 157th intake

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This programme aims to equip trainees with practical approaches in counselling individuals. The programme will be conducted in an interactive learning format to give you a better understanding of counselling, develop greater self awareness and enhance your personal qualities as a people helper.


1st Stage

Introduction to Counselling 

  • Counselling definitions and concepts
  • Developing self-awareness
  • Genogram & Life Graph
  • Small group exercises in self-discovery

2nd Stage

Counselling Skills & Techniques

Be equipped with microskills and techniques in counselling 

  • Attending and listening skills
  • Responding and questioning techniques

3rd Stage

Counselling Framework

Using problem-solving approaches in counselling

P - Problem Definition

A - Attempted Solutions

D - Desired Change

I - Intervention

4th Stage

Role Play and Skills Practice

Apply the skills taught during role play to concretise the learning of counselling skills**Each participant to bring a case and take turns to play the counsellor and client roles



This course is targeted at workers who worked with people such as human resource staff, supervisors, managers new entrants to social work, social workers, para-counsellors, policemen and other social service practitioners in a range of sectors (i.e. hospitals, schools, religious organisations, etc).


This course is also suitable for the general public with little or no background of counselling but who are interested to become effective people-helpers to those in distress and need support. 


Participants must be at least 17 years old and above, be able to speak, listen and read English.


Combination of teaching, group exercise and discussion, and role-play experiential practice


Participants who meet 80% class attendance will be awarded a Certificate of Completion by the Academy of Human Development and Fei Yue Community Services.


Fees S$

Course Fee 



Subsidies/ Funding S$

Company-Sponsored Applicant:

SSG Funding*


VCF pre-approved funding at 45% per pax for Singaporeans/PR Social Service Organisation Staff (Ref No. PAS00002607, End date of approval: 17 Jan 2023)


Self-Sponsored Applicant:

SkillsFuture Credit**

Course code: TGS-2020001809


Able to claim up to $520 available SkillsFuture credit 

Supported under UTAP Funding 

(For NTUC members only, end date of approval: 31 Mar 2023)

NTUC members enjoy 50% unfunded course fee support for up to $250 each year. Please claim from NTUC UPortal within 6 months after course completion, more info on UTAP at this link.


* SSG Funding

Company-Sponsored Applicant

  • Applicant must be Singaporean or Singapore PR
  • Applicant must achieve 75% attendance
  • Should the applicant resign or be terminated, the sponsoring company will not be eligible for funding

** SkillsFuture Credit is for all Singaporean aged 25 years and above


Click here to register for the course (registration opens 2 month before course start)

(For corporate sponsored learners, please request your company's representative to register using a corporate account. For more details, please refer to the instructions using this link)


If you require assistance or would like to make an enquiry, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 64252422


Course Schedule

Duration 30 hrs
Dates 16, 17, 23 & 24 Feb 2023

Timing 9am - 5.30pm
Trainer(s) Dr Agnes Tan
Venue(s) Online via Zoom