Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

Certificate in Practical Counselling (Intermediate)


  • Like the trainer teaching methods and the methodology was good

    Chia Ai Lian, 24 Feb 2021
  • Trainer is engaging and interactive. She shares a lot of case studies and help us a lot on this counselling course

    Dawn Neca, 23 Jan 2021
  • Aproachable and engaging. She made the course interesting and easy to understand. Good job!

    Maria Koh, 4 Dec 2020
  • The trainer Swee Fen was excellent. She gave many good insights into how I can apply counselling skills to personal and work contexts. One takeaway is how to have empathic confrontation when client says something that counsellor can challenge and work on it.

    Wilfred Chan, 24 Fb 2021
  • Knowledgeable on the topics and very practical!

    Anonymous, 30 Oct 2020

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This course is a follow up from Certificate in Practical Counselling (Basic). This is designed for trainees who are keen to further equipped themselves with concepts and skills pertaining to effective interviews and counseling to have a more complete understanding in counselling. Micro-skills such as attending behavior, client observation skills, reflection of feelings, focusing and influencing skills will be introduced.


Course Content


  • The Microskills Hierarchy
  • Definition of Intentionality

Attending Behaviour

  • Attending: 3V's + B
  • Verbal Tracking

Observation Skills and Reflecting Feelings

  • Observation for discrepancies & conflicts
  • Observing emotional experiences and reflecting them

Questioning Skills

  • Competency Assessment on Questioning skills
  • Increasing Intentionality
  • Questioning Tips

Confrontation Skills

  • Ethics Involved
  • Steps to support confrontation

Focusing Skills

  • Focusing the Interview: Explore the story from different areas of perspectives

Influencing Skills and Strategies

  • Meaning Making
  • Interpretation & Reframing


Who Should Attend

This course is suitable for general public as well as workers in the social service field who are interested to further equipped themselves with concepts and skills pertaining to effective interviews and counseling people.


Participants who meet 80% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.

Entry Requirements

  • Minimum O - level
  • Pre-requisite: Participants must have completed Certificate in Practical Counselling (Basic), awarded by Academy of Human Development and Fei Yue Community Services, or equivalent.


Course Fees (Nett) S$ (Before GST)

Course Fee:




Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 6593 5285


Course Schedule

Duration 21 hours (3 Full Days)
Dates 20, 21 & 22 Mar 2023
Timing 9.30am - 5.30pm
Trainer(s) Mrs Chan Swee Fen
Venue(s) Academy of Human Development