Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

Certificate in Practical Counselling (Intermediate)


This course is a follow up from Certificate in Practical Counselling (Basic). This is designed for trainees who are keen to further equipped themselves with concepts and skills pertaining to effective interviews and counseling to have a more complete understanding in counselling. Micro-skills such as attending behavior, client observation skills, reflection of feelings, focusing and influencing skills will be introduced.


Course Content


  • The Microskills Hierarchy
  • Definition of Intentionality

Attending Behaviour

  • Attending: 3V's + B
  • Verbal Tracking

Observation Skills and Reflecting Feelings

  • Observation for discrepancies & conflicts
  • Observing emotional experiences and reflecting them

Questioning Skills

  • Competency Assessment on Questioning skills
  • Increasing Intentionality
  • Questioning Tips

Confrontation Skills

  • Ethics Involved
  • Steps to support confrontation

Focusing Skills

  • Focusing the Interview: Explore the story from different areas of perspectives

Influencing Skills and Strategies

  • Meaning Making
  • Interpretation & Reframing


Who Should Attend

This course is suitable for general public as well as workers in the social service field who are interested to further equipped themselves with concepts and skills pertaining to effective interviews and counseling people.



Participants who meet 80% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.


Entry Requirements


Course Fees (Nett) S$

Course Fee:


Course Fee for AHD Ex CPC Basic students:



Subsidies/ Funding S$

Company-Sponsored Applicant:

VCF pre-approved funding at 30% per pax for Singaporeans/PR Social Service Organisation Staff (Ref No. PAS00002220, End date of approval: 20 Jul 2021)


Self-Sponsored Applicant:

Supported under UTAP Funding (End date of approval: 31 Mar 2021)

[For NTUC members only]

NTUC members enjoy 50% unfunded course fee support for up to $250 each year. 


Registration and Enquiries

Shona Tan

6593 5283 

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Course Schedule

Duration 21 hours (3 Full Days)
Dates 7,8 & 9 July 2021
Timing 9.30am - 5.30pm
Trainer(s) Mrs Chan Swee Fen
Venue(s) 43 Middle Road, #03-00 Boon Sing Building, Singapore 188952