Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

Intentional Interviewing and Counselling


This course provides an introduction and competence training in the nature and processes of counselling. Counselling skills including the microskills on which counselling activity is based such as attending behavior, client observation skills, basic listening, open/closed questions, reflection of feelings, and focusing and influencing skills will be introduced. Students will be taught to understand the 5 stage of the interview structure, and awareness of the counselling interactions, developing a counselling relationship and conducting of a counselling session.

Course Objectives

Developing competence in the counselling interview.

Course Content

  • Introduction:

The Microskills Hierarchy
Definition of Intentionality

  • Attending:

Attending: 3 V's +B
The Value of Non-attention
The Usefulness of Silence

  • Questions:

Open and Closed Questions
Major Issues around Questions

  • Observation Skills:

Nonverbal Behaviour
Verbal Behaviour

  • Encouraging, Paraphrasing, and Summarizing

  • Reflection of Feelings

  • Influencing Skills

  • Focusing:

Focusing the Interview: Exploring the Story from Multiple Perspectives

Who Should Attend

New social workers, social work associate, school counsellors, and people involved in the helping profession.


Participants who meet 80% class attendance will be awarded a Certificate of Accomplishment by the Academy of Human Development.


Fees S$

 Course Fee (Nett)



Subsidies/ Fundings S$

Company-Sponsored staff

VCF pre-approved funding at 30% per pax for Singaporeans/PR Social Service Organisation Staff (Ref No. PAS00002204, End date of approval: 20 Jul 2021





Chan Earng Han holds a Masters of Social Science (Counselling) from Edith Cowan University (Australia) and Master in Counseling from Sioux Falls Seminary (United States of America). He is a well sought after Trainer / Counsellor. His passion lies in youth counselling and youth development work, which led him to do his postgraduate training in Youth Work.

He currently specialises in counselling young people who commit petty crimes, struggling with substance abused and interpersonal issues.

Earng Han is also trained as a Certified Instructor for the W.A.I.T. (USA), a relationship package that teaches abstinence from pre-marital sex for youths. He is also a part-time lecturer for Diploma in Counselling Skills (Mandarin) offered by the Academy of Human Development Pte. Ltd. He has been a Counselor with Fei Yue Family Service Center / Community Services since 2001.

Application and Enquiries

Ho May Fhong

6593 5286

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Course Schedule

Duration 35 Hours
Dates 13, 15, 20, 27, 29 Sep 2021
Timing 9.30am - 5.30pm
Trainer(s) Chan Earng Han
Venue(s) Online via Zoom