WSQ - Managing Challenging Behaviours of Seniors

COURSE OBJECTIVE

Identify and understand the root causes as well as key issues of the seniors’ challenging behaviours
Learn useful and easy-to-remember techniques, tips, method and strategies applicable to different difficult behaviours
Minimise or prevent occurrence and re-occurrence of seniors’ challenging behaviours
Proper follow-up on senior care and effective care management

COURSE CONTENT

Identify the signs, stages and causes of challenging behaviours of seniors including social, psychological and cultural issues
Manage a vast variety of seniors’ challenging behaviours by using ABREAST techniques, Triple A method, “B-G” tips and many more
Take preventive measures to minimise or avoid seniors’ challenging behaviours
Examine personal roles and bias towards seniors
Apply strategies for effective care management of seniors

WHO SHOULD ATTEND

Social work associates, programme officers, allied health workers, caregivers, domestic helpers, volunteers, people working with the elderly and aspiring/fresh entrants to the social service industry.

Learners should be able to listen to, speak, read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.

MODE OF DELIVERY

Combination of interactive lecture, video, group exercise and discussion, and role-play experiential practice. The course will be conducted in a classroom unless it is not permitted by the authorities, the course will then be conducted online.

AWARD

Trainees who meet 75% class attendance and achieve “Competent” for all assessments will be issued a Statement of Attainment awarded by SkillsFuture Singapore (SSG).

FULL COURSE FEE

Self-Sponsored

Self-Sponsored Trainee	*Course Fee Payable (S$)**
Workfare Training Scheme (WTS) - 35 years old and above Singaporeans and earning $2,000 or less/month	$22.00
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans	$44.00
Normal Funding - 21 years old and above Singaporeans/PR	$168.00
Foreigners and Below 21 years old Singaporeans/PR	$440.00

* For 25 years old and above Singaporeans, you are able to claim up to $500 available SkillsFuture Credit to pay for the course fee. Visit the SkillsFuture Credit website here.

Company-Sponsored

Company-Sponsored Trainee	SME (Fees Payable & Absentee Payroll) (S$) **	Non-SME (Fees Payable & Absentee Payroll) (S$) **
Workfare Training Scheme (WTS) - 35 years old and above Singaporeans and earning $2,000 or less/month	$22.00 and 95% of hourly basic salary	$22.00 and 95% of hourly basic salary
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans	$44.00 and 80% of hourly basic salary up to $7.50/training hour	$44.00 and 80% of hourly basic salary up to $4.50/training hour
Normal Funding - 21 years old and above Singaporeans/PR	$44.00 and 80% of hourly basic salary up to $4.50/training hour	$168.00 and 80% of hourly basic salary up to $4.50/training hour
Foreigners and Below 21 years old Singaporeans/PR	$440.00 and Not Applicable for Absentee Payroll	$440.00 and Not Applicable for Absentee Payroll

** The trainee’s company needs to submit an online Training Grant and
Absentee Payroll application to SSG via SkillsConnect.

For more information about MCES, visit the SkillsFuture website here.

For more information about WTS, click here.

For more information about Absentee Payroll, click here.

Please note:

SSG Funding is subjected to SSG's terms and conditions, and approval.
Should the trainee not able to meet the eligibility criteria, fulfill attendance and assessment requirements as required by SSG and AHD, the trainee will be liable to pay the full course fee of $440.00.

REGISTRATION and ENQUIRIES

Shona Tan

9117 2104 (during Circuit Breaker except PH) 6593 5283 (after Circuit Breaker ends)

This email address is being protected from spambots. You need JavaScript enabled to view it.

Please contact the above for a registration form.

Course Schedule

Intake Number	2
Duration	16 hrs
Dates	09 & 10 Jun 2020
Timing	9.00am - 6.00pm
Trainer(s)	Ms Grace Sim
Venue(s)	E-learning (conducted live stream via Zoom)