WSQ - Managing Challenging Behaviours of Seniors

COURSE OBJECTIVES

Identify and understand the root causes as well as key issues of the seniors’ challenging behaviours
Learn useful and easy-to-remember techniques, tips, method and strategies applicable to different difficult behaviours
Minimise or prevent occurrence and re-occurrence of seniors’ challenging behaviours
Proper follow-up on senior care and effective care management

COURSE CONTENT

Identify the signs, stages and causes of challenging behaviours of seniors including social, psychological and cultural issues
Manage a vast variety of seniors’ challenging behaviours by using ABREAST techniques, Triple A method, “B-G” tips and many more
Take preventive measures to minimise or avoid seniors’ challenging behaviours
Examine personal roles and bias towards seniors
Apply strategies for effective care management of seniors

WHO SHOULD ATTEND

Social work associates, programme officers, allied health workers, caregivers, domestic helpers, volunteers, people working with the elderly and aspiring/fresh entrants to the social service industry.

Learners should be able to listen to, speak, read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.

MODE OF DELIVERY

Combination of interactive lecture, video, group exercise, discussion and role-play experiential practice. The course will be conducted online.

AWARD

Trainees who meet 75% class attendance and achieve “Competent” for all assessments will be issued a Statement of Attainment (SOA) awarded by SkillsFuture Singapore (SSG).

FULL COURSE FEE

Self-Sponsored

Self-Sponsored Trainee	Course Fees Payable after SSG Funding (S$)
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans Refer to link for more info	$ 132.00 nett
Normal Funding - 21 years old and above Singaporeans/PR	$ 220.00 nett
Foreigners and Below 21 years old Singaporeans/PR	Not Applicable for SSG Funding. Full course fees $440.00 nett applies.

Self-Sponsored Trainee

Course Fees Payable after SSG Funding (S$)

Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans

Refer to link for more info

$ 132.00 nett

Normal Funding - 21 years old and above Singaporeans/PR

$ 220.00 nett

Foreigners and Below 21 years old Singaporeans/PR

Not Applicable for SSG Funding. Full course fees $440.00 nett applies.

* Singaporeans 25 years and above may use their available SkillsFuture Credit to offset or pay in full the balance course fees after SSG Funding. For more information, please visit SSG | SkillsFuture Credit

* For courses starting from 1 Jan 2022, please visit SkillsFuture Funding Changes | Education, Career and Personal Development (myskillsfuture.gov.sg)

Company-Sponsored

Company-Sponsored Trainee	SME Course Fees Payable after SSG Funding (S$) **	NON-SME Course Fees Payable after SSG Funding (S$) **
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans Refer to link for more info	$ 132.00 nett	$ 132.00 nett
Normal Funding - 21 years old and above Singaporeans/PR	$ 132.00 nett	$ 220.00 nett
Foreigners and Below 21 years old Singaporeans/PR	Not Applicable for SSG Funding & Absentee Payroll. Full course fees $440.00 nett applies.	Not Applicable for SSG Funding & Absentee Payroll. Full course fees $440.00 nett applies.

Company-Sponsored Trainee

SME Course Fees Payable after SSG Funding (S$) **

NON-SME Course Fees Payable after SSG Funding (S$) **

Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans

Refer to link for more info

$ 132.00 nett

Normal Funding - 21 years old and above Singaporeans/PR

$ 132.00 nett

$ 220.00 nett

Foreigners and Below 21 years old Singaporeans/PR

Not Applicable for SSG Funding & Absentee Payroll. Full course fees $440.00 nett applies.

** Please note that Company will receive an email notification to log into Enterprise Portal for Jobs & Skills (EPJS) to declare necessary information for Absentee Payroll (AP) funding

** For courses starting from 1 Jan 2022, please visit SkillsFuture Funding Changes | Education, Career and Personal Development (myskillsfuture.gov.sg)

Please note:

SSG Funding is subjected to SSG's terms and conditions, and approval.
Should the trainee not able to meet the eligibility criteria, fulfill attendance and assessment requirements as required by SSG and AHD, the trainee will be liable to pay the full course fee of $440.00.

REGISTRATION and ENQUIRIES

May Fhong

6593 5286

This email address is being protected from spambots. You need JavaScript enabled to view it.

Please contact the above for a registration form.

Course Schedule

Duration	16 hrs
Dates	17 & 18 Mar 2022 (Thu & Fri)
Timing	9.00am - 6.00pm
Trainer(s)	Ms Grace Sim
Venue(s)	Synchronous e-learning via Zoom