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WSQ - Managing Challenging Behaviours of Seniors
COURSE OBJECTIVES
- Identify and understand the root causes as well as key issues of the seniors’ challenging behaviours
- Learn useful and easy-to-remember techniques, tips, method and strategies applicable to different difficult behaviours
- Minimise or prevent occurrence and re-occurrence of seniors’ challenging behaviours
- Proper follow-up on senior care and effective care management
COURSE CONTENT
- Identify the signs, stages and causes of challenging behaviours of seniors including social, psychological and cultural issues
- Manage a vast variety of seniors’ challenging behaviours by using ABREAST techniques, Triple A method, “B-G” tips and many more
- Take preventive measures to minimise or avoid seniors’ challenging behaviours
- Examine personal roles and bias towards seniors
- Apply strategies for effective care management of seniors
WHO SHOULD ATTEND
Social work associates, programme officers, allied health workers, caregivers, domestic helpers, volunteers, people working with the elderly and aspiring/fresh entrants to the social service industry.
Learners should be able to listen to, speak, read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.
MODE OF DELIVERY
Combination of interactive lecture, video, group exercise, discussion and role-play experiential practice. The course will be conducted online.
AWARD
Trainees who meet 75% class attendance and achieve “Competent” for all assessments will be issued a Statement of Attainment (SOA) awarded by SkillsFuture Singapore (SSG).
FULL COURSE FEE
Self-Sponsored
| Self-Sponsored Trainee | Course Fees Payable after SSG Funding (S$) |
|---|---|
|
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans Refer to link for more info |
$ 132.00 nett |
|
Normal Funding - 21 years old and above Singaporeans/PR |
$ 220.00 nett |
| Foreigners and Below 21 years old Singaporeans/PR | Not Applicable for SSG Funding. Full course fees $440.00 nett applies. |
* Singaporeans 25 years and above may use their available SkillsFuture Credit to offset or pay in full the balance course fees after SSG Funding. For more information, please visit SSG | SkillsFuture Credit
* For courses starting from 1 Jan 2022, please visit SkillsFuture Funding Changes | Education, Career and Personal Development (myskillsfuture.gov.sg)
| Self-Sponsored Applicant | |
|---|---|
|
Supported under UTAP Funding (For NTUC members only, end date of approval: 31 Mar 2023) |
NTUC members enjoy 50% unfunded course fee support for up to $250 each year. Please claim from NTUC UPortal within 6 months after course completion, info on UTAP at this link. |
Company-Sponsored
| Company-Sponsored Trainee | SME Course Fees Payable after SSG Funding (S$) ** | NON-SME Course Fees Payable after SSG Funding (S$) ** |
|---|---|---|
|
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans Refer to link for more info |
$ 132.00 nett | $ 132.00 nett |
| Normal Funding - 21 years old and above Singaporeans/PR | $ 132.00 nett | $ 220.00 nett |
|
Foreigners and Below 21 years old Singaporeans/PR |
Not Applicable for SSG Funding & Absentee Payroll. Full course fees $440.00 nett applies. | Not Applicable for SSG Funding & Absentee Payroll. Full course fees $440.00 nett applies. |
** Please note that Company will receive an email notification to log into Enterprise Portal for Jobs & Skills (EPJS) to declare necessary information for Absentee Payroll (AP) funding
** For courses starting from 1 Jan 2022, please visit SkillsFuture Funding Changes | Education, Career and Personal Development (myskillsfuture.gov.sg)
Please note:
- SSG Funding is subjected to SSG's terms and conditions, and approval.
- Should the trainee not able to meet the eligibility criteria, fulfil attendance and assessment requirements as required by SSG and AHD, the trainee will be liable to pay the full course fee of $440.00.
REGISTRATION and ENQUIRIES
Please click this link WSQ - Managing Challenging Behaviours of Seniors to register.
(Online registration opens 60 days before course start date)
For enquiries, please contact Ms. May Fhong
DID: 6593 5286
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Course Schedule
| Duration | 16 hrs |
| Dates |
23 & 24 Jun 2022 (Thu & Fri) * FULL Next intake: 29 & 30 Sep 2022 (Thu & Fri) (Online registration opens 60 days before course start date) |
| Timing | 9.00am - 6.00pm |
| Trainer(s) | Ms Grace Sim |
| Venue(s) | Synchronous e-learning via Zoom |