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WSQ - Managing Challenging Behaviours of Seniors
COURSE OBJECTIVE
- Identify and understand the root causes as well as key issues of the seniors’ challenging behaviours
- Learn useful and easy-to-remember techniques, tips, method and strategies applicable to different difficult behaviours
- Minimise or prevent occurrence and re-occurrence of seniors’ challenging behaviours
- Proper follow-up on senior care and effective care management
COURSE CONTENT
- Identify the signs, stages and causes of challenging behaviours of seniors including social, psychological and cultural issues
- Manage a vast variety of seniors’ challenging behaviours by using ABREAST techniques, Triple A method, “B-G” tips and many more
- Take preventive measures to minimise or avoid seniors’ challenging behaviours
- Examine personal roles and bias towards seniors
- Apply strategies for effective care management of seniors
WHO SHOULD ATTEND
Social work associates, programme officers, allied health workers, caregivers, domestic helpers, volunteers, people working with the elderly and aspiring/fresh entrants to the social service industry.
Learners should be able to listen to, speak, read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 3 and use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.
MODE OF DELIVERY
Combination of interactive lecture, video, group exercise, discussion and role-play experiential practice. The course will be conducted online.
AWARD
Trainees who meet 75% class attendance and achieve “Competent” for all assessments will be issued a Statement of Attainment (SOA) awarded by SkillsFuture Singapore (SSG).
FULL COURSE FEE
Self-Sponsored
| Self-Sponsored Trainee | Course Fee Payable* (S$) |
|---|---|
|
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans Refer to link for more info |
$44.00 |
|
Normal Funding - 21 years old and above Singaporeans/PR |
$168.00 |
| Foreigners and Below 21 years old Singaporeans/PR | $440.00 |
* For 25 years old and above Singaporeans, you can use your available SkillsFuture Credit to pay for the course fee. Visit the SkillsFuture Credit website here.
Company-Sponsored
| Company-Sponsored Trainee | SME (Fees Payable & Absentee Payroll) (S$) ** | Non-SME (Fees Payable & Absentee Payroll) (S$) ** |
|---|---|---|
|
Mid-Career Enhanced Subsidy (MCES) - 40 years old and above Singaporeans Refer to link for more info |
$44.00 and |
$44.00 and 80% of hourly basic salary up to $4.50/training hour |
| Normal Funding - 21 years old and above Singaporeans/PR | $44.00 and 80% of hourly basic salary up to $4.50/training hour |
$168.00 and 80% of hourly basic salary up to $4.50/training hour |
|
Foreigners and Below 21 years old Singaporeans/PR |
$440.00 and Not Applicable for Absentee Payroll |
$440.00 and Not Applicable for Absentee Payroll |
** Please note that Absentee Payroll for Company-sponsored participants will be submitted by AHD to SSG via TPGateway.
Company will receive an email notification to log into Enterprise Portal for Jobs & Skills (EPJS)
to declare necessary information for Absentee Payroll (AP) funding.
Please note:
- SSG Funding is subjected to SSG's terms and conditions, and approval.
- Should the trainee not able to meet the eligibility criteria, fulfill attendance and assessment requirements as required by SSG and AHD, the trainee will be liable to pay the full course fee of $440.00.
REGISTRATION and ENQUIRIES
May Fhong
6593 5286
This email address is being protected from spambots. You need JavaScript enabled to view it.
Please contact the above for a registration form.
Course Schedule
| Intake Number | 8th & 9th |
| Duration | 16 hrs |
| Dates |
23 & 24 Sep 2021 (Thu & Fri) (FULL) 18 & 19 Nov 2021 (Thu & Fri) (Open for registration) |
| Timing | 9.00am - 6.00pm |
| Trainer(s) | Ms Grace Sim |
| Venue(s) | Synchronous e-learning via Zoom |