Academy of Human Development

FREE CONSULTATION: Call us at 6425 2422

UEN No/CPE Reg No/ GST Reg No: 199900986N
(Reg. Period: 19 May 2020 to 20 May 2024)

WSQ - Practical Counselling Basic


  • The basic course exceed my expectation and allow me to relearn about myself and how to be a better listener a better person! Swee Fen is a fantastic trainer who is able to impart her knowledge skillfully and have lots of relevant experience to share which in turn make the class more engaging and interesting. Thank you again Swee Fen!

    Hui Kim, 21 Apr 2021
  • Excellent course and valuable to all no matter which field you are in. Trainer, Swee Fen, is extremely skilled and comes with great experience and conducted the sessions very lively and making it enjoyable for all us.

    Harinii, 21 Apr 2021
  • Well-structured curriculum that provided me with basic yet effective counselling skill framework.

    May Fhong, 21 Apr 2021
  • Course structure was well paced and well planned out. Abby is very skilled in explaining the various terms and how to apply them in situations. I benefited from her sharing sessions and learnt how to manage situations through the examples. She is also very reassuring in explaining course contents and assessments process. Her experience and expertise is really very enlightening and encouraging.

    Min Yann, 10 Mar 2021
  • The course has helped me address hidden issues within myself to better grow as an individual.The instructor is very knowledgeable, warm and assuring. I feel very comfortable throughout the course.

    Su-Ling, 10 Mar 2021

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This programme aims to equip trainees with practical approaches in counselling individuals. The programme will be conducted in an interactive learning format to give trainees a better understanding of counselling, develop greater self awareness and enhance their personal qualities as effective people helpers in the work-place as well as in the community.


  • Examine the qualities of an effective helper
  • Apply communication methods in counselling
  • Apply empathetic listening and effective questioning techniques
  • Apply problem-solving approach in counselling


This course is targeted at workers who worked with people such as human resource staff, supervisors, managers new entrants to social work, social workers, para-counsellors, policemen and other social service practitioners in a range of sectors (i.e. hospitals, schools, religious organisations, etc).  


This course is also suitable for the general public with little or no background of counselling but who are interested to become effective people-helpers to those in distress and need support. 



Combination of interactive lecture, video, group exercise and discussion, and role-play experiential practice.  The course will be conducted in a classroom setting.

Trainees who meet 75% class attendance and achieve “Competent” for all assessments will be issued a Statement of Attainment awarded by SkillsFuture Singapore (SSG). 



Self-Sponsored Trainee Course Fees Payable after SSG Funding (S$)
40 years old and above Singaporeans $207.00 

21 years old and above Singaporeans/PR


Foreigners and Below 21 years old Singaporeans/PR Not Applicable for SSG Funding. Full course fees $690.00 applies


Subsidies/ Funding  

SkillsFuture Credit**

Course code: TGS-2020512921

 Singaporeans 25 years old and above, may use their available SkillsFuture Credit to offset or pay in full the balance course fee after SSG Funding. 

Supported under UTAP Funding 

(For NTUC members only, end date of approval: 31 Mar 2023)

NTUC members enjoy 50% unfunded course fee support for up to $250 each year. Please claim from NTUC UPortal within 6 months after course completion, more info on UTAP at this link.



Company-Sponsored Trainee SME Course Fees Payable after SSG Funding (S$) * NON-SME Course Fees Payable after SSG Funding (S$) *

40 years old and above Singaporeans



21 years old and above Singaporeans/PR $207.00 $345.00 

Foreigners and Below 21 years old Singaporeans/PR

 Not Applicable for SSG Funding & Absentee Payroll. Full course fees $690.00 nett applies.

 Not Applicable for SSG Funding & Absentee Payroll. Full course fees $690.00 nett applies.


* Please note that Company will receive an email notification to log into Enterprise Portal for Jobs & Skills (EPJS) to declare necessary information for Absentee Payroll (AP) funding.




Please note:

  1. SSG Funding is subjected to SSG's terms and conditions, and approval.
  2. Should the trainee not able to meet the eligibility criteria, fulfill attendance and assessment requirements as required by SSG and AHD, the trainee will be liable to pay the full course fee of $690.00.


Please click this link to register: WSQ - Practical Counselling (Basic)

(For corporate sponsored learners, please request your company's representative to register using a corporate account. For more details, please refer to the instructions using this link)


If you require assistance or would like to make an enquiry, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 64252422

Course Schedule

Duration 22.75 hrs
Dates 13, 14 & 15 Feb 2023
Timing 9.00am - 5.45pm
Trainer(s) Ms Anne Chua
Venue(s) Academy of Human Development